Meet Loise Okoro, the International Support Specialist with a Thirst for Growth
Loise Okoro is a customer support specialist and Fellow in The ROOM's talent community who is enhancing her skills by training as a Data Analyst.
Loise Okoro is an agritech degree holder turned customer support specialist. Her career began in the nonprofit sector and grew to include roles in sales, tech assistance and customer support, both in her home country of Nigeria and abroad in the United States. She is an upcoming Data Analyst in The ROOM‘s talent community working to pay it forward by creating her own platform to equip and empower other aspiring data-driven administrators.
What is one ‘Hard Thing’ you’re working on right now?
One of the hard things I’m working on is learning Data Analysis to enhance my customer support skills. I have a strong growth mindset and am open to quickly learning and adapting to new environments. The ROOM’s talent community has pushed me to go the extra mile, and with this push, I believe I will succeed in whatever I desire to achieve.
What is your proudest achievement?
My proudest achievement is completing an ALX programme successfully and becoming a Fellow at The ROOM. When I first heard about ALX, I had doubts in the efficiency of online training. As a curious learner, I took the leap of faith and applied to see what the programme was about and what opportunities could come from it. It was a lengthy and thorough application process, but I passed and was accepted into the programme. I’m so happy I took the bold step to apply, and I’m so glad I didn’t give up along the way. My doubts about the efficacy of online training were proved wrong, as my peers and I have been successfully trained in the intensive programme.
What is one lesson failure has taught you?
Failure has taught me that not rising up to continue after failing is the primary failure. Now, giving up is not even an option, but rising and persisting until I win will always be my goal.
How do you aim to make a difference through your work and add value to the world?
I aspire to venture into entrepreneurship and administrative skills training, expanding my offerings across many companies. I also want to give back to my community and pay it forward by centralising access to administrators via my website and training professional customer support specialists free of charge.
What is the best advice you’ve ever received?
Before you leave this world, make sure you leave a good mark on the sands of time.
Find out more about how The ROOM is building a new generation of agile digital leaders and innovators for the 21st century.